after my order was received,
after my order was received, I had a call from Tyler. She reviewed my order and saw an inventory difference. She explained the issue, recommended a correction and then sent the items off.
However, she realized she misspoke and included a hand written explanation in the shipped order. It was overly appreciated and a fantastic effort to show that the customer is taken care of when doing business with your company.
Thank you so very much,
Jimmy Bortzfield