Customer service at its best
Vosges chocolate bars, truffles and caramels are phenomenal! I love the creative flavor combos. And the attention to detail and packaging make it a wonderful experience. You really find out how good a company is when there’s a problem. I received a shipment that had obviously been mishandled by UPS. As a result, one of the caramel chocolate bars had caramel all over the wrapper vs inside. I sent Vosges an email with a couple pictures of the damage, and they promptly provided an apology and generous gift card for future purchase. I was really impressed! I am a loyal customer forever!