Oxygen Plus

I emailed asking if the company shipped to France and could deliver to my hotel. I love the product and couldn’t bring it with me on my upcoming trip. Doug emailed back saying they could deliver directly to my hotel! Oh joy! So I spent 4 hours the following day trying to get the order placed & their site kept kicking it out. I sent a screenshot of the problem to Doug. He responded that at this time, they did not ship internationally. That’s it. Nothing else. No apology. Nothing. Just a nope, can’t do it. Obviously Doug hadn’t even read my email address thoroughly. If he had, I wouldn’t have tried for 4 hour to place the dang order. Bad experience. - and I did find a competitor who could ship internationally.

the ability to stop the auto shipments should be on the website!

It took about three or four emails back and forth to get a simple question answered. I received form letters that didn't even cover the content of my question. When I wrote about that I got a tourist reply that still didn't cover my question. The fourth one did and I believe it was written by a different person and that's why it answered my question which was is the oxygen in the canisters scented or flavored in any way? To me that's a very simple yes or no question but somebody who shall remain nameless and customer service sent me emails that had nothing to do with this question. I didn't say that I didn't want to know for just myself, I wanted to know for everyone at the radio stations that we own and are affiliated with. We want our on the spot reporters to be safe at higher climates because we live in a mountainous area and we want our Personnel to be safe because we also live in a polluted area. Taking a hit from a canister of recreational oxygen suitable for airline pilots sounded like the perfect answer for us, if we had been able to get that perfect answer sooner we would have placed a big order for cases and cases of the stuff. But because a simple question could not get answered without someone sending form letter after form letter that didn't deal with my subject matter I doubt that we'll be buying more than one canister just to try it. Thank you

Will not recommend or buy again

Bottles say you get 220 breaths - I’m lucky if I get 25. Plastic top leaks air out the sides which doesn’t help either…