www.dorasti.com

Caviar came a day earlier then I requested. So I was concerned, because I live in 2 different states. But it was still cold when I arrived

I could've bought the same caviar for half the price at Wholefoods.

First shipment delay by fedex. Missed the dealine so my event passed without uni. Replacement shipment delay one day. Uni was still relly good.

Order was shipped a week early- emailed to ask what happened and haven’t heard back. Glad someone was home to receive.

I ordered Hokkaido uni and chose a specific delivery date (Jan 9) since I will be using it for a dinner event. I received an email a few days after ordering (Jan 6) saying that due to weather issues in Southern California, they will have to postpone till the following week (this week). I told them that I understood and asked if it's just possible to cancel the order since it will be after the dinner event. I didn't get a response. I sent a follow-up email two days later - still no response. I left a message on the phone - no call back. I understand if it's not possible to cancel (which I already assume given the complete lack of response), but I really would appreciate if they would let me know. Since their last email (7 days ago), I still have not received any confirmation of when they plan to ship or when I'm receiving the order this week. When I check order tracking, it just says "getting ready to ship". Interestingly, when I tried ordering the same product the day (Jan 7) after I received their email, the delivery date of Jan 9 was still available so I'm a bit confused as to why they would still have that delivery date available for the same product when they told be they can't deliver by that date. I'm a repeat customer too (ordered caviar and uni from them a couple of weeks ago and there were no issues) so I'm not sure why I'm being "ghosted" this time. (order # 10574).