The lid broke on my
The lid broke on my first one Formosa in less than a year, I sent teabloom pictures and they sent me a full replacement, the replacement broke In less than a year in the same spot, I sent them pictures of both lids, and I have been ignored. I tried emailing john and then the general email but to no avail. I tried calling a week ago and left a voicemail but still no response. The glass is so thin that when it simply tipped over in the dishwasher/didn’t hit anything but the rack/ the glass cracked on the first pot. The second pot I still have but use it sparingly now. It looks cool but the lid has a flawed design and the glass is paper thin and cracks too easily to use It safely for everyday brewing of tea. Order #1000007956.