Teabloom.com

Partially my fault, maybe? I may have applied a bit too much pressure when trying to clean, but I think I did so because other glass pots I have had were more sturdily built.

I ordered the glass tea infuser per site was to fit most teapots, and cups. It did not fit any of my teapots or cups. I measured carefully before ordering. I wrote back asking if there was a teapot that this would work. I was told "ALL" would work - but of course they have their own infuser. So in order for this infuser to work I did locate a travel mug of 16oz I had put away awhile back. For me I had a bad experience ordering from this company. IMO

I purchased this teapot because I loved the design and thought it would be perfect for my daily Geminachia tea ritual. Overall, it worked, but it does allow some tea leaves to pass through the glass strainer, so the cup is not as clean as expected. More concerning, the spout broke after a light touch against my hot water kettle. I was surprised it broke so easily under such minimal contact in normal kitchen use. I barely had this cute teapot for two weeks before the spout broke.

The insulation of glasses are subpar

Telephone service is great. Response to the problem is a little slow. Shipping was poor - shipped 2 times and the teapots were broken. No warning on the outside package stating fragile , to be handled with care. The first one was shipped in an envelope bag - of course the teapot was going to be broken!