rarecutsmeat.com

Customer service needs some work

Customer service was terrible

Didn't get what I ordered, can't get anyone on the phone, only get a response is through email

I contacted the company 15 minutes after delivery. Meat was completely thawed. No dry ice was used. Had to cook right away instead of for a party the following week I bought meat for. I felt a 50 percent coupon for next purchase was fair. Your customer service said $50 was fair. I declined and said I would leave an honest negative review. Customer service responded not to threaten them. You could have made a loyal customer who was willing to give it a 2nd shot. Instead now you will get negative rating and a lost customer. Bad customer service. Mistakes happen and when they do a good business corrects the mistakes

Terrible/non-existent customer service and careless, insufficient packaging.