I recently contacted the Moccamaster
I recently contacted the Moccamaster team to troubleshoot my coffee pot that had stopped brewing. All lights on. . . but no brewing action. The team was on it and emailed a free return shipping label with instructions to return the coffee pot for repair. Repair was super speedy and my coffee pot is back and working perfectly. The customer service is and was amazing! Thank You Moccamaster Team!