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Moccamaster USA has the absolute best customer service.

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We are very pleased with our Moccamaster coffee maker. It makes consistently great coffee. It has aesthetic appeal and is easy to use. We highly recommend.

Chemex pour over guy for the past five years and after breaking it in the sink one day, I came to the realization that I was spending way too much time making coffee in the morning. I was hesitant to pay a premium for a drip coffee maker but after reading a dozen or more professional reviews, I decided to take the plunge and purchase a refurbished model. I don’t fully understand how it’s possible that the coffee brews more consistently and tastes better in every cup vs my tightly controlled pour over with a thermometer and scale measuring even the volume of water. I’m very much impressed and now wish I would have bought one of these five years ago instead. I’m saving 10min/day x 30days/month which is at least 5hr/month of my life back. I could not be happier. Thank you.

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