uptownspirits.com

uptownspirits.com

4.5
Based on 260 reviews
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Tom F.

Placed a order 9/17/2020 and

Placed a order 9/17/2020 and money was withdrawn 9/18/2020 from my account and no status on my order via email until after 10/16/ 2020 stating it shipped but with no tracking number to follow it’s progress. I have called weeks ago and sent emails with no response! I requested my money be returned to my account a few days ago! I’ve order from 3 other online services and they was very responsive on order and shipping progress . I assume I’ve thrown away $65.82 at this point.
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Kenneth B.

Will you send me my bottles ASAP!

At first I thought you guys were great. You proved me wrong. I placed 2 different orders in September. The first one I got and everything was good. I placed another order after I got the first one. The ticket is 59896, 2 bottles, 56.08 was the total on 9/24/20. Have email you guys twice about the matter and haven’t heard a word. The support team is trash, because anybody with two eyes would see that the second order never got shipped. The first order was for 3 bottles. That was shipped. The second order never was shipped, even though you got paid. It will be a month next week. Customer service is weak and you don’t pay attention to your customers. Can you send me my bottles? The next step is to call the Better Business Bureau. Could you respond in a timely fashion.
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Victor M.

Still waiting weeks for my

Still waiting weeks for my order. No feedback, keep postponing. No followup. Awful.
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James K.

I have not received my

I have not received my order yet whats going on, i have never had this much trouble with an online order,
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Thomas H.

Bad experience

Poor customer service, no communication about when product would ship, very slow to deliver, but quick to charge your credit card.
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