zing bars

The shipping was terrible and melted all my bars. It took 5 days to arrive from shipment and they packed chocolate covered bars with a small sandwich bag of ice and expected that to be adequate. Why bother? The only way they are edible is if they stay in the fridge. If I pack them in lunches they are a melted mess all over the wrapper upon unwrapping. I WILL NEVER ORDER AGAIN. I specifically asked about shipping before they shipped and was told they would arrive on ice. The “ice” was literally a hot bag of water by the time I received the bars. They were a melted mess! Never again.

I used to be able to talk to a helpful person at Zing but the last few times I couldn't get past the voice mail and they didn't respond to my emails either. There was no way to talk to a person and I don't think there was even a way to leave a voice mail.

The shipping took a really long time. The shipment kept getting delayed & the ice pack was just a gel pack when the box arrived. Not the company’s fault. I guess this is what the world looks like now.