The cookies themselves tasted better
The cookies themselves tasted better than expected! We tried to order handwritten notes, and it was unclear that I was only ordering two and not one for every cookie so that process was disappointing when I realized the mistake I made. However, their customer service team was very nice and helped with a refund for the two notes I did order. The quality of the printing on the cookie was also blurry, it would be nice if there was a way to see a proof of the printing quality before the order is shipped.