Holy Grail continues to provide
Holy Grail continues to provide truly outstanding experience. There was an issue with the beef they received that was to have been in my order (it spoiled). They contacted me right away, explained the problem, gave me the option to call to work with them if the delay was a problem, and worked immediately to replace that shipment. Their customer service people were able to give specific updates as to when to expect my order - based on when they were getting their replacement beef - and they were 100% accurate in when they told me I would receive my order. You can't get better communication than that - and better service. Sometimes things happen - and when they do, I want Holy Grail customer service!