FitBake

Way overpriced for one cake. Flavor is good but not worth it

Shipping/delivery was slow. Not any options to expedite shipping. Always sold out of at least one product.

Shipping was fine, packaging was fine.

Taste was ok but overall disappointed because it was hard and crumbly and didn't spread.

One of the containers burst open in transit and leaked oils all over my pantry. I reported this because $10 for a smaller container of frosting is expensive. Customer service had a replacement shipped really fast. The replacement container burst open in transit too. I reported this as well and a complaint of no packing material could lead to this and the company should probably do it a bit better. The response was explaining the product seal tends to open when you unscrew the top. That may or may not be true so I’m not going to trust something that’s been opened- I don’t know when it’ll spoil or if it was tampered with. That’s the point of a seal. If the company knows this is a problem, why not change the packaging or offer a refund?