zevia.com

First of all, let me just say that I love Zevia! I was an early adapter, and really love the flavors of your sodas and teas—and was excited to learn you ship and provide subscribe and save (we get three cases of tea and one case of ginger ale bi-monthly). The site does leave some things to be desired. These are a few things I experienced that were frustrating: I had to reset my password and the button in the email isn't functional; had to use the static URL. The button just took me to the homepage, I believe. Prob a pretty easy fix. Subscription purchase process is a disaster. It was easy to make my first subscription purchase, but adding new products to that sub was a pain in the ass. I also noticed that you have the option of selecting 14 or 28 days on the product page, but if you put two products in your cart, one at a 14-day interval and another at 28, the two are lumped together and you're only given one interval option. And again, adding a new product to an existing subscription was hard to find, not intuitive, and just a shit experience. And just from a high-level, the design and functionality of the product collection and product pages isn't great. There are lots of elements/functions that require the user to think too much, and navigating the checkout process is just clunky. Feels like an old site, or something operating a really old tech stack. Feels dated, and lacks modern UX that users are accustomed to. Not great.

The zevia package was very damaged. Several cans were empty, and many others were damaged badly. Better packaging would go a long way to remedy this problem.

I decided to give up all artificial sweeteners to see if I would feel better. But stevia is the exception, since it does not affect the body in the same way. Being a big Diet Coke drinker, I really hoped Zevia would make a good substitute. I’ve tried all the flavors,and given myself 5 months to get used to the flavor. But I just don’t like it as much. It has such a “wang,” for lack of a better word. I’ll still drink it, but I’m slowly returning to Diet Coke. I really wanted to like this soft drink!

Like soda although I have to say that I think the price is a bit outrageous.

I thought it would be cheapper online I was wrong won't make that mistake again. thanks Kevin