E.C Kraus

I love to read your replies to customer inquiries. Keep up with this format.

Great, quality products and very helpful staff. Thanks, guys.

The best wine kits and service, mahalo

Everything I ordered was on time and worked as advertised. Very safely and effectively packaged. PROFESSIONAL COMPANY

I recently has a question on the taste of my 2016 Charonnay. I was going to bottle it and it tasted flat, watery, no wine flavor at all. I called the number on the website and the person that answered the phone was able to diagnose the problem and tell me how to proceed. I was very impressed with the knowledge and response. There was no call back to me needed, no referral to another person. She was right on with her analysis and response. I enjoy reading the questions and answers posed in the periodic emails.