www.zorrosounds.com

The manual states there should be a Green Dot above the Green needles when in tune...I can see the green needles but no green dot ? George W

My child ordered this when she was only supposed to find one and place it on my watch list. I immediately notified Wal-Mart and zorro of the mistake and tried to cancel the order. The next day I got a message stating the order was sent. I have sent another email since and requested info on the return, I can not get a response and it is frustrating to think that I now have to pay all the shipping costs because of it all. The own did come in quickly, so that to me would be a great thing about the store, however it would be nice if they actually checked their messages.

Yusuf was great but we had a little trouble getting the price corrected and it took about a week for my refund. I would give customer service and Yusuf 5 stars but the companies billing processes I would rate as only so so or three stars. We negotiated a discounted price but they billed the card full price. Then I had to wait for a refund. Very cumbersome.

My product has yet to be delivered

Product was mislabeled on the web site, but everything else was ok.