www.Rokform.com

I own several Rokform Items and really like them. However, over the last two weeks, I've sent two emails asking if my case for my iphone 6 would work on the iphone 7 that I have coming. I was told that I would be put on a contact list and be notified as soon and you guys had a 7 in hand. I see that you are now offering cases for 7's so apparently, you now know the size, but have failed to notify me. Not good customer service. Do I need to email you again to get the answer?

Product

I have the Fuzion case on my IPhone 6 +. It fell out of my pocket, about 3 feet onto softer blacktop. It hit on the angled upper left corner of the case. The glass in the phone shattered while the glass protector remained undamaged. The warranty does not cover the repair of the phone which I understand. However my request for a refund or partial refund of the cost the case was declined. I have since purchased another protector from another source to now protect the new glass in the phone. With my next phone (about 8 months) I will look into competitive products that promote drop protection.

I haven't got my product yet .

I ordered a case in Nov 2015 and I am now on my third replacement due to quality issues. It's a good thing Rokform's customer service is awesome, and they will send you a replacement for free. I've been using Rokform cases since 2011 and when they stopped production in the USA and moved it to China, the quality dropped exponentially. And they used to carry cases that conveniently snapped together in two pieces, but not anymore. All unfortunate.