www.rackmountsolutions.net

The rack appeared to be in stock when I have placed the order, however it was a ~3 week lead on the item. I was immediately charged despite the item not being available. The rack was shipped damaged. The packaging did not show any sign of damage. So the rack left the facility with a big dent on the side. BTW there is no quality control sticker on the rack!!! I have paid ~$400 for shipping to make sure this piece of metal arrives undamaged and it still did not matter.

use of a freight company which has a long track record of terrible service is not our idea of a good experience... Worse making excuses for the freight company and not entertaining other options dose not help. Your web site should be a little more clear on availability of product.

Order did not get put in or ship on time. I was told the second time it would ship without shipping fees because of Rackmount error, but this morning im trying to straighten out the paperwork, because we've been billed for both.

This fan kit is weak at best. there is little airflow produced. Additionally I order two and only received one. Not impressed.