Terrible customer service.
Ordered a wifi modem, it arrived but didn't work. Took weeks to get a return number. Posted back the modem, have been chasing for 2 weeks to find out how I get a new modem sent or a refund. I have called and emailed multiple times, no response. I was planning buying more modems for my business but I've used another vendor instead and I'll be warning others on OzBargin and other sites when MyITHub promotions pop up in the future.