Microscope.com

July 5, 2018: I had a very difficult time getting the product on a computer and spend hours trying to find a solution. The computer I am using is a Dell Inspiron 5570 with a Windows 10 Home Version 1709 operating system. Finally I tried loading it into my older laptop and there is the rub. It worked with a Windows 10 Home Version 1803. The issue is with the camera driver not loading. Once loaded it works well. I am a novice to the microscope camera stuff but figured that with a 3.1 mp resolution on a trinocular microscope the results would be better than with my Celestron 2mp. The software is the good part of the purchase. The resolution is not nearly as clear as the eyeview. You can adjust the software parameters of the optics to get closer but it still misses the mark as to the clarity of view. I had to construct a extension tube to the camera eyepiece to get the focus within range on the trinocular port. I don't know if this is because of my particular scope or if it is typical of all uses. Another issue is with the trinocular port is 30mm. I used a 1"x 3 3/4" copper pipe to extend the distance from the trinocular port and had to custom attach the length to get the focal within range of the eyepiece focal. Learn as you go. Once it got done I am happy to state it is a interesting new feature.

The product shipped quickly and I received it with no issues. The stand I ordered had every feature as advertised and has very smooth action. My only negative would be that there was no instructions or manual for use. Given, it's not a very complex item, but it would have been nice to see features and capabilities attached, and simple instructions for assembly(which to be fair was very minimal). Overall a good experience with the website, and I will be a repeat customer.

all was fine

Never got my order confirmation, but for a quick answer and my tracking number when i e-mailed them. Great prices. Great service.

We received the microscope and there was no damage. The specifications indicate this microscope is durable. It looks well built, and good quality.