Persistence and Excellence in Problem-Solving
Recently I purchased microscope slides and covers from Microscope.com for my home-schooling daughter to use for her science endeavors. When I attempted to pay online with my cc, I received an error message. I sent an email to Rhonda, who called me to let me know that the problem was being worked on. She also went ahead to place the order before the glitch was completely cleared up, on good faith, so that we'd receive the plates and slides in a timely manner. The next day the problem was solved and I gave her my payment information to complete the sale. Your team worked smoothly and we are happy with your customer service, and my daughter is excited to have her slides!