Dan
This was my first time to order anything from microscope.com. I am a retired Math and Science teacher and wanted to start teaching my grandchildren about the secret world that exists in a drop of pond water. So...I picked up a used microscope that was missing some parts. I called customer service and spoke to Mike. I did not know what model my scope was and so Mike told to just take a picture of it and send it to him. In just minutes Mike responded with the correct model number and links to all of the parts I had requested. The order was perfect and this Christmas break my grandkids are going to have a whole new world opened to their eyes and minds. Thank you Mike!