HouseofInks

I have yet to receive my order that I placed on 11 Feb 22. Plus I did not receive the 10% discount that was offered via email that same day.

I was supposed to receive the complete package of 5 cartridges but received only 4 (Photo cartridge missing). When I called customer service, the rep asked me to provide pictures of the cartridges I recd. This is bad policy. Not only has House of Inks made a mistake but you want to penalize the customer for it by asking the customer to provide proof! I have been a House of Inks customer for a LONG time. I flatly refused to go through this inconvenience - the rep told me that he was going to waive this as a courtesy this time. I am sorry - this isn't a courtesy you are providing. You have made a mistake and you should be sorry for it instead of putting a valued customer through this hassle. FYI, the order# is 129223

The color ink 241XL is dry I'm unable to print photos... requested a replacement...still waiting 12/8 Received 12/4. I have printed about 10 photos

Unfortunately the ink that I purchased for my Epson 410-XP printer did not work. The printer noted that they were not Epson Original equipment and would not work. I had to purchase Epson Ink from Staples. Please advise

Ordered the correct toner cartridge for my printer but received a different cartridge that does not work. Have tied to contact House of Inks for instructions on what I need to do to send the wrong cartridge back and get the correct one sent, but no response.