Bliss Computers

I was charged restocking fee for something that was not my fault

Go elsewhere

I recently purchased an LCD screen for a laptop from this company. It was my first order, and I was referred by a friend. Right after placing the order, they called me and asked for the laptop specifications and serial number, which I provided. They then told me I had ordered the wrong screen and needed a different one. I agreed and purchased the recommended screen. I also specifically asked the sales representative to cancel my original order. Unfortunately, both screens were shipped. I received the first screen I originally ordered, and surprisingly, it turned out to be the correct one. A week later, I received the second screen that I did not need. I had to pay for the return shipping label to send it back, and on top of that, I was charged a $30 restocking fee and around $20 for returning an item they advised me to purchase. Very disappointing experience. Poor customer service and an unfair return policy. I will not be buying from them again. Thanks.

i didnt get it can you change the name to Marcell Holland ? someone ruined my mail box.

Came with circuit board bent forward. I straightned it out so it could be installed udnder bezel. Few days after I started seeing 1 inch tri-=colored band down middle of screen. Shortly aftet the left quarter started to show black. The black would clear up after about 3 minutes but during that time the cursor would move super slow and you could see the trace. I asked someone there about it but he didn't respond after the first conversation. I told him I didn't want to return it, just wanted to be reassured that if I bought a second screen it would not come with the bent circuit board. I never heard from him again.