I ordered the lower (secondary)
I ordered the lower (secondary) screen for the Yoga Book 9 and confirmed several times, in the order notes and on WhatsApp, that this was the part I needed. I even sent photos. Instead, I received the upper screen, which is a different part and doesn't fit. My order was changed without asking me.
When I raised the issue, I received only a standard return form, with possible restocking fees. They also would not provide a return label, and their replies don't fully answer my questions. They haven't taken responsibility for the mistake. It has been over two months, and I'm still waiting for this to be resolved.
Be careful when ordering a specific part. Even my written confirmations didn't help.