Good product but not great purchase experience
The only reason I'm not giving stars is because they initially wouldn't ship the product (a laptop screen) until they got the part number from off the laptop to match what they had in stock. There's a full description of the product matching what i need, that's the reason why I'm buying it. If you needed the part number to match, why would you not contact me before i was able to purchase it to make sure then? Treating your customer like they can't read isn't a smart way to do business.
The product did come wrapped and cushioned and in good working order.