Bliss Computers

Bliss Computers demonstrated superior customer-centered response with regard to my recent purchase of a new laptop screen. First, just after I ordered, they took the time to double-check with me the exact part for accuracy. I verified my part number and they promptly processed my order. It arrived in the timeframe promised, which was really fast, but the package FedEx left on my porch (against the instruction printed on the package NOT to leave it) had obviously been smashed, which unfortunately broke the screen inside. This was a real feat, as the packaging around the screen was prodigious, and it must have taken a real impact (like that generated by a serious stroke with a sizeable ball peen hammer, or the corner of a heavy weight dropped from sufficient height) to do that kind of damage. In any case, when Boyfriend (who found the package on the front porch while I was at work) called Bliss about the situation, the agent there was totally cool and helpful about the whole thing. Boyfriend sent pix of the unopened (and obviously damaged) package and more pix as he opened the package and got to the (again obviously damaged) screen. The Bliss agent took all the information, and the company shipped out a new screen to me right away, at no additional charge! This is a company that takes customer seriously and goes above and beyond to ensure customer satisfaction! Boyfriend is usually somewhat anxious with phone transactions, so your guy must have been really chill and cool, because I got totally positive feedback about this. Thank you for being stand-up. :-)

Happy with my purchase and would use again!

Great price replacement was a snap especially with the direction sent for the specific screen.

BlissComputers is very good to work with they get the product out to the customer very quickly. They double check with customer to make sure that they have the correct screen ordered.

I am very pleased with the service I received. The package arrived before the date expected well protected. I installed it and it work from the instance I powered it on. Now it seem as though we have a new tablet again. Thank you so much . So service is highly appreicated