HUGE THANK YOU TO OUR
HUGE THANK YOU TO OUR FRIENDS AT BLISS COMPUTERS!
I called Bliss in hopes they would have a replacement screen for a nearly new, high-end Lenovo X9-14 non-touchscreen laptop that a client had broken by mistake.
Internet and AI web searches brought me to several companies but none of the companies I reached out to could get the non-touch replacement screen that we needed, until Bliss. In speaking with a nice and super helpful employee at Bliss, I discovered that non-touch replacement screens are simply not available, however Bliss said they had a replacement touchscreen that would work and that it would actually add touch functionality to a non-touch Lenovo X9 laptop.
My client desperately needed his $1500 laptop repaired for work so we took a chance and ordered the $500+ screen. It arrived in only 5 days and was installed by a computer shop that was located near my client. The new touchscreen worked exactly as Bliss said and my client now has a fully functional touchscreen laptop and is back up and running. The new screen didn't even require a BIOS update to work! WIN! WIN!
Everything worked out GREAT with the replacement and customers with a Lenovo X9-14 notebook can look to this option with confidence that it will work.
Thank you for everything BLISS! I appreciate your research and support in getting my client's system back up and running and better than ever.
IMPORTANT REVIEW NOTE TO BLISS:
The body of your email requesting I review my experience asked me to post my review inside the email body, however, upon submitting the review, I deleted my entire review and sent me to a seperate online review screen to start all over. Please remove the review input area from your email message so the email links you directly to your review page rather than allowing input in the email screen. I almost gave up on the review after losing everything I spent time writing but I wanted to post this review bad enough that I rewrote the entire thing.