Great for Pet Door and Easy Install!
My old High Tech Pet Patio Door insert was failing, so I bought this as a replacement. It is so much better because it does not block half the door and is much more weather resistant. It was also extremely easy to install, although if you are not handy with tools, I'd recommend an installer. I cannot speak to how good customer service is, as everything has worked for my needs. The only thing I've noticed that was not 100% was the max range of one of the pet tags was only about 6 feet (supposed to be 10 feet). I imagine they'd swap it if I asked, but it works for my configuration. I definitely recommend this over traditional sliding door pet inserts, but I've also found it useful in general i. e. Hands full carrying food in from smoker? Just bump the touch sensor and the door opens for you!