alen.com

I appreciate the emails alerting me in advance that a filter subscription is about to ship, so I have time to intervene if I want to.

It got here on time and in good shape

Customer service was patient explaining the filters available for my unit. Shipping was speedy. Soon after arriving a warm day led to open windows. The filter and purifiyer jumped into action. Very happy with the performance.

Fast shipping and easy to set up. Have not had to use customer service, so cannot speak to that.

The shipping is fast, product is reliable, as advertised.