woojer.com

Didn't like. Not what show on tv.👎👎👎

I bought a woojer strap 3, set it up and it worked fine....with most things. Unfortunately the games I bought it specifically for did not work so well. The haptics worked but the audio would suddenly stop. I tried all the online help and all possible combinations of the woojer and various headphones, including many wired and Bluetooth combinations. It was always the same. So I asked for a refund. Then came the real problems. First you only have a month to return it, but they don't give you a return slip and they dont give a return address online. When you ask for a refund they forward you to a technician instead bu only after a week if silence. They then try to get you to keep it and go through all the online junk again. Only when that fails do they forward you to the refund department, another week goes by without an email. Then they ask you to explain the situation again (because they cant read tge previous emails apparently), but don't offer a refund either. Only when you get really angry do they then give you a refund, but they offer no way to return the product, another week goes by......which is then apparently your fault for not confirming your address, as if that was essential when all they do is send you an pdf to print out (?????). So exactly one month later I have a refund but woojer still do not have their product back because, like most modern people I have no printer, I have to find a caveman with one first, send them the slip, get them to send me the slip, then put it on the box then find my way with public transport, with two small children, to a post office, then post it. Thanks woojer, you could have made my life a lot easier but someone decided they would rather make it hard.

I'd love to give a review for this product except I haven't received it yet. 10 days after my scheduled delivery date. This is by far the worst shipping experience I've had.

I can't use the equipment!! Contacted support, still waiting response

Bought new air pods and connected with woojer and headphones but nothing seems to work!