My cam failed and the support respond very fast and replaces after checking some things directly. Super service in after sale, thanks again!
about 1 month ago
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Ian
First class customer service
I purchased a 4k dash cam from VIOFO a few years ago and was really impressed with both the recording quality and overall quality of the product. However I recently experienced an issue where the camera had gone into a sudden boot loop. I contacted VIOFO customer service and they could not be more helpful. Their response was immediate and they bent over backwards to help me. Offering me a replacement for a small fee despite being out of warranty. I wish every company I’ve dealt with had the same prompt response and dealt with their customers in such a professional and caring manner. 5 stars all around and especially to Annie who deserves very high praise. Please keep up the great work and don’t let standards slip. Such a fantastic experience can’t say any more.
about 1 month ago
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Joseph
Highly recommended!
The r⁵esponse from the customer support team was prompt, helpful, and courteous! I would not hesitate to buy from Viofo.