Amazing products, terrible customer service
I own several of their power banks, USB cables, the jumpstarter/tire inflator, a mount for my car, and bluetooth speakers. The quality of the equipment is truly outstanding, which is why I've ordered from them multiple times. Sadly, their customer service is non-existent. When I was missing an item on my first shipment, I tried reaching out to them numerous times in numerous ways... I submitted two tickets via their website, and when neither was answered after a week, I sent several emails, and even tried calling the number on my packing slip and leaving multiple messages. They sent me a refund for the missing item, but to this day, I still haven't heard from anyone. Hard to believe in this day and age that a company would completely ignore a customer. Also, they don't ship to Canada. You have to pick up items at a US address.