The Dashcam Store

Had to pay$15 to ship back the 10/0 restock fee, even though I was going to buy next model up, screw me once,buy

Trouble with closing my fuse box after connection...trouble accessing rear camera...trouble using wifi when vehicle is off....trouble connecting to Cloud.

Ordered the cable that I needed but the wrong one was delivered. Called and spoke to a lady who was NOT helpful at all. I mailed it backed and was told that I would receive the correct one. Never received the new/correct cable. Not a company that I would deal with in the future.

The order was not the right fit so I am still waiting for the return packaging and for the right model to be shipped to us.

Speaking to a customer service rep or technician via The Dashcam Store's '800' number is nearly non-existent. Over the past few weeks I called several times for assistance and, after several minutes of waiting, I was given the choice to leave a voicemail before the automated system hung up on me. I left several voicemail messages which were NOT returned, so what good is a messaging system if it's not used? In the past, customer service has been outstanding when I did speak to someone but it's difficult to rate service when none is provided.