Great Customer Service
I ordered the Zhumell 25x100 binos and Zhumell heavy duty tripod. The ordering by phone was great. Very knowledgeable. They arrived timely, but the tripod had the two plastic adjustment levers broken off. Probably in shipment. One call and was offered return, exchange or $25 off purchase. I took the $25 cash so nice the levers are not a big deal to me. I will definitely be doing business with this company again.