www.teds.com.au

Really disappointed in the communication. Ordered a product which wasn't listed as back-ordered and paid extra for 5 day shipping. Two weeks later emailed to ask when I should expect the order and simply never heard back - my order just arrived a month after it was placed. Customer service never responded to me. Don't offer services that you can't meet expectations for. If you promise it's going to be a rush order and I pay for it as such, the expectation is that it is fulfilled in a timely manner. My order was fine in the end but would have taken my business elsewhere had I known they wouldn't meet what they promised.

Hi there. I still haven’t received a refund for a lens I returned in late June. I have sent several emails but haven’t received any response yet

Customer service online was woeful! Ordered a secondhand lens, waited ten days, contacted online customer service who only then told me it wasn’t available

I keep getting told I will be contacted "tomorrow", never happens, and it looks like I'm $400 dollars down, because I put my faith in you.

bought Canon 90d for $1,800. thn i visited local stor for firts time since pandemic, and saw Canon 90 d in there for $900.