www.teds.com.au

Wrong item was sent. Instead of organising a courier to pick up wrong item my only choice to get the item I actually purchased was to take it to australia post to return. The original paid item was sent - flew all the way across the other side of the country and back again. 3 weeks later I finally get my package that I paid for.

no communication- did an order on 1/08/2022- still hasn't arrived or heard anything

This will be my first and last time to shop here. As I ordered a camera and film online but almost a week later they contacted me that it cannot be deliver as both were out of stocks. How come they made it available to order on their website without stock on their hands.

Poor response to a faulty product. Respondent is lazy and has no real concern for customer.

Your after sales service is woeful. I have ordered a Bushnell spotting scope #000275431 on the 24th November.This was noted as a special order. It says in your policies that Teds will advise the buyer on the time frame taken to secure a special order item. I have contacted you twice now since the Nov 24th and emailed twice since then with no reply received . I am not impressed