www.teds.com.au

Literally just walked in today at 5:15pm on March 17th. Just got off work, in office attire; 3 employees in the store, not greeted and no one asked if I needed help. Might I mention, I’m the only one in the store. A couple walked, instantly greeted and asked what they could be helped with it. Guess what they were?! White. Thought I left racism back in America.

The guy I spoke to was very arrogant and rude. I get you guys have processes which I completely understand but there is no need to be rude about it. he was very polite and nice to the guy behind me so I’m assuming it was my appearance/discrimination that might not be the cause but felt very pushed down by this visit. I usually go to the Canberra centre store and never had a problem so in future will probably continue to go there instead.

False advertising. Shows online, in stock and even on sale. Not even in Australia. I'm sending this as they have emailed me requesting a review as a customer. I have never brought anything. Tried but failed. See above

Not interested in matching prices of competitors despite their slogan. False advertising, wasted both my time and staff's. Surprised they stipulated that it was below cost for Ted's camera but provided no actual price they were willing to part with as a counter offer. Perculiar practice. Also, not a timely response by any measure.

I ordered a Kodak camera FZ55. I wanted red and store only had black, they suggested i order online. On line store also out of stock of red. Red was promised by end April, but instead of red a black one arrives in the post. I have returned and still awaiting my red camera. Unfortunately I am going to not have it for my holiday so will have to make to do with a borrowed camera. Poor experience overall. May as well have used amazon! Must point out Jayde in on line store has been extremely helpful and quick to respond to my emails.