www.teds.com.au

No help what so ever from you regarding my purchase the reason l brought the camera was your website stated that you have 2 camera in the chatstond store which was l was told was bullshit.n

You were unable to match the price for canon camera with another authorised canon retailer

I bought all my photo gear in Adelaide Teds, I am photo enthusiast and I have a lot of those cameras even today. But now I am on secondhand market now. So, I bought on line a lens year later a camera and both item I was told that already has been sold and refund my money. Comon people even Cash Converters are better organised, when item is sold it comes outomaticly from the list. Please, contact CC how they do it.

I've shopped in person at Ted's in Melbourne a few times in the past but because I don't live in Melbs anymore, I ordered online. What a mistake! I placed an order prior to travelling to South America and realised I'd not received the order 6 weeks later, I emailed and got no response. I chatted online (at 1:35pm) and was told, 'we are still waiting stock to come from the supplier, at this stage we don't have an ETA from the supplier.' I asked for a refund because I now wasn't going to have it in time for my trip. 3 hours later I received an email saying that it was dispatched that morning. I checked the tracking and it said it was sent at 2:30pm (so an hour after I'd asked for a refund). If you've forgotten about my order then I'd have appreciated you just being honest and telling me! Not saying it was out of stock, then lying and saying it had been posted before I complained because what actually happened was: you forgot, I complained, it was posted an hour later. Guys, it's OK to make a mistake but it's far worse to cover it up... and poorly at that.

Have been waiting for a special order that we were told wasn’t available a month after purchase. Poor communication with company as a whole. No delivery date I’m sight. This has been 3 mts & was meant to be a 21st birthday gift for my daughter. Very disappointing