www.teds.com.au

The store I had chose to click and collect was out of stock. I was then emailed, that they had to change the location of pick up. They however did offer delivery free of charge so I chose that option because the new location was far. I havent revived a confirmation email or any tracking details about my order since.

Bought a Lomo fisheye 2 with priority shipping that was meant to take a week to arrive. Only realised later that it was a special order that would take much longer. Please change how the shipping eta works for special orders works

They sent me this review and I don’t have the item yet. Perhaps it would have been better to wait.

Asked about a 2ndhand camera and could not give me shutter count or any details - not reassuring at all and ended up buying a new camera elsewhere.

My order from Ted's Camera House was on Oct 4. The incorrect order was received on the October 10. The incorrect order was totally the wrong item with a sticker on the front with the name changed to what I ordered in pen. After emailing back getting return info and returning having to go to post office to return on Oct 11 I finally received the correct order on Oct 27. I will give Janette from customer service 10 out of 10 for help but I won't ever buy from Ted's Camera warehouse again.