I was in Europe and
I was in Europe and was not able to renew my Data plan. It took me over a week to figure out that since I lived in the US that I needed to be on the US Gl-Inet web site and also had to make the renewal purchase from the US. Every time I tried to make a purchase on the US web site from outside the US it would not work and tech support was not helpfule. Tech support also only response maybe every 24 hrs and they have no phone number to call about web site purchase issues. Web site needs to be looked at.