store-us.gl-inet.com

selection is good shipping out (order placed and shipped duration) is a bit long Service: not used to comment

I had trouble setting up my AXT1800 Slate router. I contacted support twice once through email and again through the support forum. In both cases support personnel were quick to respond with helpful suggestions. After the first contact both email and forum personnel were no longer responsive, which was disappointing. A full power-down of all equipment followed by an orderly restart corrected the problem. My experience would have been improved if support had suggested this action. Everything is working as expected now and I'm very happy with my new router.

great

I ordered four GL-AR300M16-Ext's twice from Amazon and sent them back because the packaging showed the model with internal antennas and I ordered the model with external antennas. I didn't open the package because of concerns about returning them if wrong. I eventually ordered them from store-us.gl-inet.com and opened the package to find the correct model inside. I've never seen a product that had a detailed photo on the package that didn't match the model inside. At least you could add a sticker indicating "external antennas" if you want to save money by using a single package for all models. By the way, the mini-router is well designed and has a great interface. I am working with support on an issue with one of the four new units that drops its wifi link frequently without reconnecting, and support has been responsive so far.

I ordered the Beryl and the hard case organizer. Everything was delivered on time.