NZXT

Bought something that was in stock and then it cancelled my entire order because one of the items was apparently not in stock then I reached out and the customer service guy literally told me to re purchase it or take my money else where 0—0 then when I bought it again with a different item only one of my items showed up then had to reach out to track what happened to the second item in my order which I got days later instead of all at once. Pretty disappointing as I just spent thousands on a NZXT build.

My pc came in broken , I’m still waiting to for you guys to fix it , it’s been 3 weeks since I returned it and still waiting going for 4 weeks now

This post might not be approved for my review because it isn't mostly positive but I hope the manager see this and acknowledge what I'm about to say... I purchased my pc in February and received it March. When I got the pc the display ports and hdmi did not work. I called tech support and they made me do all this trouble shooting that I did not want to do because I paid for a prebuilt computer which I shouldn't have to do. I went ahead did all this screwing and unscrewing which got very frustrating because already I knew something was wrong when I got the pc. When I removed the nivida graphics card snd put it back in I got it work. 2-3 days later playing 2 video games it starting shutting off. I went ahead and sent the pc back to be checked comes to find out there was something wrong with the computer and they exchanged the motherboard and graphics card. that took another 2 weeks to get that handled. Here we are one month almost over I get the pc and they forgot to put in the 1tb storage I paid for. Now I have to install it and put it in myself which I was not trying to do. If im paying a large sum amount of money for this to be given to me correctly then when am I having these problems and having to do this and trouble shoot and fix things on my own ?? I wasn't offered a discount, upgrades, 1-2 day shipping back to me at ALL for my inconvenience. I hope if the manager or anyone see this please check your pre built pcs and do them right or make sure they are properly working. Also if your tech support don't be in a rush to ship something back without knowing if there is add ons like extra storage space because you forget and look what happens. I did not enjoy my experience and this cost my job and content a month loss waiting smh.

Ok

Pc didn’t work