NZXT

Bad GPU when received.. I understand things like that can happen. Customer support was easy to deal with and nice but the return process for the GPU was annoying.

I’ve had very mixed emotions regarding the NZXT company so far. On one hand I received a nice product that works well. However on the other hand I paid to have an upgraded cooler installed but received the wrong part upon arrival. I reached out and was able to get ahold of a staff member about the issue after about 2 weeks the issue has yet to be solved and I don’t see this changing any time soon. A full 9 days with no reply so far. Hopefully the company can make some changes so that stuff like this doesn’t happen in the future because I honestly am a big fan of this company and what they are TRYING to do.

Only reason I am saying okay is because I got a brand new computer and it showed up broken… and I’m not sure if it is shippings fault or whoever I wasn’t very concerned about it because customer service is great with nzxt!! The only problem is that I sent it back over two weeks ago and they’re still saying it’s going to be about a month… kinda bummed about that but it is what it is I guess :(

Had windows software issues that should of been tested updating and installing updates for the computer did not work example intel updates and windows runtime installers were broke so I had to wipe the pc and install windows again

It’s a good build could be Quieter. RGB on fan never worked.