Jay was great in helping
Jay was great in helping me resolve the tracking issue previously, so Jay gets you the 3 stars (also i never got a review survey or id have given Jay 5 when we chat).
Otherwise I'd have given one star because I'm just really sad with my experience as of right now. I keep getting ads from your company but have not heard back about my issue with the PC. I'd like to get this resolved as soon as possible because it's so heartbreaking to see my son stare at the box and have no update to consolidate him