Speedy delivery, however one item
Speedy delivery, however one item came dented with the box bottom soaking wet, likely an issue with the chosen delivery company rather than NZXT themselves. Placing a request with customer service could have been better. I opted to submit a request form the first time and it was super slow. When I submitted the request, it said to expect replies within 1 to 2 business days however it took 3 business days to get a first reply back, and I didn't get a response back after 8 hours when I replied. The AI chat was not useful, but when i got connected to a person, it was a lot more helpful. They replied and helped me get my issue sorted out. Thanks Aigel.