BlueCosmo Satellite Communications

I find the website hard to use, I end up having to call and or email. I work in Glacier Natioal Park in the summer and don't always get service when I need to call dispatch.

your product is great and has worked well for me. My only problem is that purchased air time expires. Once I purchase the air time, I think I should be the one to decide when I want to use it.

poor reception in our area compared to what it used to be.

Hi! Hard to find the Nara required to communicate during Saint Martin to Azores Atlantic crossing with small sailboat. Not good enough. Had to wait long time to get the +3 bars you need in the iSatPhone Pro 2.

I purchased additional minutes and a 3 month extension 6 weeks prior to my expiration. Initially I was extended for 3 months from the date of purchase instead of from my expiration so I lost 6 weeks of use time. I sent a complaint to Customercare and subsequently was given an additional 30 days to my account. I appreciate the additional 4 weeks but I have still lost 2 weeks. I recommend that when a customer purchases an extension early, the time be credited from the accounts current expiration date and not the date of purchase of the additional time.