Spytec GPS

Only being able to comunicate via online did noit work in my favor at all! This months charge was put on my old cc after 5-6 months of being switched over & chafged to new card. After being disconnected & new card being charged, the old charge is still on my old card as well!! So I have been charged double now. I will go to my bank tomorrow to sort this out, but this shouldn't have to & this should not have happened.in the first place, It could have been easily fixed after I reached out during my initial interaction.

The system does not keep good contact with the god units. It regularly looses signal and then is very slow to reconnect once a unit begins to move after being idle. The tech support is ineffective because the tools provided them are not effective at resolving the issues and once the issue is escalated to an engineer the only response is that the unit appears to be working properly. I’m sure it’s because the engineer has access to technology that initiates a signal to the unit. The services provided is overpriced and unacceptable. I am currently looking for other service providers to change to.

I’ve had a tracker on a company vehicle for close to a year now, with the basic subscription, and have had no problems. I decided to add another tracker to a 2nd vehicle, with the $44/5 second subscription and when I activated it, it put me into a new app/platform and it is a pain in the ass to navigate. I’d much rather have the 2nd tracker operating alongside the first so I can see them both on the same screen, with the same platform. Very aggravating.

The device does not work all the time, it can be fully charged but still does not work when turned on

The case was great, but I had to get a second tracker and I still couldn’t get it to work most of the time. It would send me messages hours to days later if at all. It would show to be off line then the next day I would get the data. It was not what I was told it would be or do. I had several techs work with me in it till I finally gave up.