Shipping issue on FedEx
I’m sorry but I had a bad experience as it relates to shipping. I ordered the unit and my package was to arrive in two days. It’s now 10 days later and it’s still sitting at FedEx. I did call your company and Jessica M and I communicated using the chat option
She insured me that another unit would be sent. And that I would receive a tracking # via email. It’s two days later and still awaiting an email. Very disappointed for sure. Jessica M was great and provided prompt reply and service though.
I never have written a bad review up until now. I guess I’m just frustrated and more upset with FedEx than anything but would appreciate a follow up on tracking number.